GetSet Help Center

Privacy

Contacting GetSet

We always welcome feedback. In fact, we wouldn’t be where we are today without feedback from students! You help us build a better place for students to connect—and to feel comfortable doing so.

Open the Account menu (look for your profile photo in the upper right hand corner) and select Feedback to tell us what you think. Or, feel free to email your feedback to feedback@getset.com.

About GetSet

Account settings

Open the Account menu (look for your profile photo in the upper right hand corner), and select Account settings. Then, select Account and update your password.

If you forgot your password, you can go here to reset your password.

Note: If you use your school login to access GetSet, follow your school's instructions for changing the password for your school login.
If you would like to unsubscribe from our promotional emails, you can do so by clicking on the Unsubscribe link located at the bottom of any of our promotional emails. You will be removed from our email list and will no longer receive promotional emails from GetSet.

Please note: Unsubscribing means you will no longer receive promotional emails from GetSet. You will, however, still receive notification emails, including social notifications, like new comment notifications, and account security notifications, like password reset requests. You can manage the notification emails and push notifications you receive from us in your Account settings. Open the Account menu (look for your profile photo in the upper right hand corner), select Account settings, and then select Notifications. You cannot turn off account security notifications, but you will only receive them when you request to reset your password or make changes to your contact information or password.
To change your settings for emails, text messages, or push notifications, head to GetSet and open the Account menu (look for your profile photo in the upper right hand corner), select Account settings, and then select Notifications. You cannot turn off account security notifications, but you will only receive them when you request to reset your password or make changes to your contact information or password.
You can close your account at any time by emailing us at help@getset.com with the subject line "Close Account."

Closing your account does not completely delete your information. When you close your account, we remove your information from the Student Community so no students, faculty, or staff can see it, but we retain a secure copy of your information for up to 3 years to comply with audits or legal requests in which we may be required to provide your information:
- When we have a good faith reason to believe the content may be abusive or may constitute a threat to the health or safety of yourself or others.
- When we are required by law to make your information available, such as in response to a request from a law enforcement agency or authority.
Closing your account is permanent. You will no longer be able to log in to GetSet.

If you email us to close your account, please let us know why you're leaving. It may help us improve the community for other students.

Using GetSet

Tags are a great way to connect with others based on the topics they post about. When you share a post, you can assign Tags related to your post. For example, if you are writing about a big test coming up, you could tag your post with #Exams.

When you tag a post, it's added to a community of other posts like it. This way, if another student is worried about an upcoming exam, they can search #Exams to see how you and others approached your exams.

In the same way, you can use tags to find posts about a topic you're interested in. Just click or tap a tag to see other posts with that tag. Tags help you and all the other students on GetSet encourage each other on your journey to success.
You can use the Search bar at the top of any page to find posts or students. Type a student's name into the Search bar, then on the Search results page, click or tap "Show students" above the search results. To see a student's profile, click or tap their name or profile photo.

If you don't find who you're looking for, try searching for just their first or last name. Capitalization doesn't matter, but spelling does. If you don't find them, they haven't joined GetSet yet, so feel free to invite them!
Following a student on GetSet gives you an easier way to keep track of the people you want to hear more from.

If you haven't followed anyone yet, we will have suggestions of people you should follow based on your interests. These suggestions will appear on the Home page. If you have already followed a few students and would like to follow more, you can go to any students' profile and select the follow button located on the left-hand side.

Posts and comments

While all the posts on GetSet talk about life as a student, no two posts are exactly alike. Your unique perspectives and experiences help students on GetSet learn and succeed from one another.

You can write about anything–from a success, you had this week to a challenge that lies ahead. GetSet is a safe space where you can feel comfortable writing about what you are going through.

If you ever get writer's block, try responding to GetSet’s daily prompt. You can also browse topics to dive into specific communities like self-improvement, diversity, or time management.
To edit or delete one of your posts, click or tap the Post options menu (look for the three dots icon in the bottom right of the post), and select Edit or Delete.

You can find every post you've submitted to GetSet on your Profile page. To find your Profile page, open the Account menu (look for your profile photo in the upper right hand corner) and select My profile.
To edit or delete one of your comments, find the comment and click or tap the Comment options menu (look for the three dots icon in the bottom right of the comment), and select Edit or Delete.

You can find every comment you've submitted to GetSet on your Profile page: open the Account menu (look for your profile photo in the upper right hand corner), select My profile, and then select My comments.
It's important that GetSet be a safe place to share honest experiences, and also a place where students feel safe. If you feel that a post or comment is inappropriate or indicates that someone may do harm themselves or others, please flag it to let us know so that we can address the situation.

To flag a post or comment, open the Options menu (look for the three dots icon in the bottom right of the post or comment) and select Flag post or Flag comment. If you flag something, you will remain anonymous to the author. Flagging a post or comment simply alerts our support team so we can take action and/or remove the content, if necessary.